Privacy Policy
We understand that making purchases online involves a great deal of trust on your part; we take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the personally identifiable information ("PII") you provide us. (PII includes information that can be linked to a specific individual, such as name, address, phone number, or e-mail address.)
As a visitor to our U.S. Web site www.GoVacationsGolf.com, you have the right to understand our information privacy practices prior to providing Go Vacations Golf with any of your PII.
What information we collect from you
Go Vacations Golf.com only collects PII that you voluntarily provide to us.
How we use your information
Go Vacations Golf.com uses your PII for the purposes of responding to and processing your requests for Go Vacations Golf.com golf tee time’s products and services.
Who we share your information with
Go Vacations Golf.com will only share your PII with our authorized service providers that perform certain services or functions on our behalf or as required by law. Go Vacations Golf.com does not sell or rent your PII to anyone.
How you can control the use of your information
Go Vacations Golf.com provides you with choice and control over the collection and use of your PII, as well as a means of updating, correcting, or removing any PII stored in your customer profile.
How you can decide what marketing communications you'll receive
Go Vacations Golf.com provides you with the opportunity to specifically choose the promotional marketing communications you wish to receive from Go Vacations Golf.com. For promotional postal mail, this can be accomplished by either sending an e-mail with "unsubscribe" in the subject line to info@govacationsgolf.com that includes your Go Vacations Golf.com e-mail address and street address or by following the unsubscribe instructions on the postal mail piece. If you choose not to receive any of the promotional marketing services that Go Vacations Golf.com provides, then Go Vacations Golf.com will not send them to you.
How we protect your information
To protect the confidentiality of your PII, Go Vacations Golf.com uses leading security technology and procedures.
Go Vacations Golf.com's
PrivacyStatement
Information Collected About You
Go Vacations Golf.com collects personally identifiable information ("PII") about you that you specifically and voluntarily provide. PII includes information that can identify you as a specific individual, such as your name, phone number, or e-mail address. Although you are required to register as a user of Go Vacations Golf.com in order to access selected golf tee time planning tools, and some PII is needed in order to process and fulfill golf tee times requests, many areas of Go Vacations Golf.com can be accessed without providing any PII.
On all Go Vacations Golf.com pages that collect PII, we specifically describe what information is required in order to provide you with the product or service you have requested.
Go Vacations Golf.com collects PII when you:
- Register as a Go Vacations Golf User.
- Complete a golfer profile
- Purchase golf tee times
- Participate in a survey, contest, or sweepstakes
- Contact Go Vacations Golf.com
User Information
Go Vacations Golf.com collects your user name, password, and e-mail address when you register at one of our Web sites.
Golfer Profile Information
Go Vacations Golf.com collects the full name and contact information for a golfer when a golf tee time request or reservation is made.
When someone other than yourself is accompanying you on golf rounds purchased through Go Vacations Golf.com, we may collect PII and golfing preferences about that individual. You should obtain the consent of other individuals prior to providing Go Vacations Golf.com with their full names, contact numbers, e-mail addresses, and golfing preferences, as they will be unable to directly access our systems to view or change any information you provide on their behalf.
Tee Time Purchase Information
Go Vacations Golf.com collects the billing address of the credit card that is used to purchase golf tee times. We will also collect credit card information, including card number, card type, cardholder name, and expiration date, in order to bill you for golf tee times purchased through Go Vacations Golf. Com.
Contests and sweepstakes information
Occasionally, Go Vacations Golf.com may offer our users and site visitors an opportunity to participate in a contest or sweepstakes. Information collected by Go Vacations Golf.com when you participate in a contest or sweepstakes may include your full name, e-mail address, and street address.
Surveys
Go Vacations Golf.com may offer our users and site visitors an opportunity to participate in surveys regarding their experience with our site. For our users, we may also send these surveys via e-mail. You are under no obligation to respond to any survey, and you may unsubscribe from receiving these e-mail surveys by following the unsubscribe instructions in any e-mail survey you receive. Information collected by Go Vacations Golf.com when you participate in a survey may include your full name, e-mail address, and street address.
Our Partners
Go Vacations Golf.com has partnered with reputable third parties to offer our users and site visitors a variety of products and services. All golf tee time services throughout Go Vacations Golf.com that are provided by a third-party partner are described as such. Although we only work with reputable third parties, our business partners may have different privacy policies and practices than Go Vacations Golf. Com. We encourage you to review our business partners' privacy policies to further understand their procedures for collecting, using, and disclosing your information.
Other Information We Collect
Some information is collected automatically every time you visit Go Vacations Golf.com (e.g., cookies and computer information). In addition, information may be collected from other independent, third party sources.
Computer Information
Go Vacations Golf.com collects certain technical information from your computer each time you request a page during a visit to Go Vacations Golf. Com. This information is collected from your computer's Web browser to enhance your experience on our site and may include your IP address, operating system, Web browser software (e.g., Netscape Navigator or Internet Explorer), screen resolution, and referrer Web site.
Information From Other Sources
To improve services and enhance personalization, we may periodically obtain information about you from other independent third-party sources and add it to our account information. Additionally, authorized Go Vacations Golf personnel may update your profile to accurately reflect any new profile information included in communications received from you.
Use of your information
Information collected on Go Vacations Golf.com may be used to:
- Register you as a Go Vacations Golf user
- Plan and purchase golf tee times
- Notify you of tee time changes through the Tee Time Alerts service
- Send marketing communications or surveys to you
- Respond to your questions or suggestions
- Improve the quality of your visit to our site
User registration information
When you register to become a user of Go Vacations Golf. Com, we use your information to create your user account. You will then receive a "Welcome to Go Vacations Golf. com" e-mail that contains your User ID and describes the benefits of using Go Vacations Golf. com for planning and purchasing your golf tee time needs.
Golf tee times planning and purchase
Information collected when you complete your golfer profile is used to confirm and process your golf tee time reservation. In addition, information collected from you when you purchase golf tee times is used to bill your credit card and deliver your golf tee times itinerary, either electronically or through the mail.
Tee Time Alerts notification
In the event your golf tee time plans are disrupted because of mechanical, weather, or carrier business conditions, Go Vacations Golf.com may send you an e-mail notification to inform you of these conditions and help you make alternative golf tee times arrangements.
Marketing notifications
As a registered Go Vacations Golf user, you may receive e-mails from us about special promotions, surveys, contests, sweepstakes, flight specials, trip information, or other golf tee times opportunities on Go Vacations Golf.com and its marketing partners. If you choose to receive our Tee Time Tracker service, your e-mail address will also be used to notify you of current tee times to cities you have selected. We may also use your e-mail address or telephone number to contact you about changes to your purchased golf tee time’s itinerary. To assess the effectiveness of these e-mails, we may attach a Web beacon that provides confirmation when you open e-mail from Go Vacations Golf.com. This only occurs if your computer supports such technology.
You may also receive postal mail notifications from us about special promotions, surveys, contests, sweepstakes, flight specials, trip information, or other golf tee time’s opportunities on Go Vacations Golf.com and its marketing partners. Go Vacations Golf.com will send e-mail or postal marketing notifications containing offers for our marketing partners on our partners' behalf.
Responses to your Questions or Suggestions
We will use your e-mail address or telephone number to respond when you submit a question or suggestion, or request assistance with viewing your itinerary, logging on to Go Vacations Golf. com, or accessing your account.
Improving the Quality of your Visit to Our Site
We collect certain information (e.g., golf tee times information) based on your navigation of our site in order to better understand and serve our customers. This data allows us to streamline your ability to navigate the site and develop featured programs and content that will be of interest to our users and site visitors. No PII is collected unless you explicitly provide it.
This information can also be used to display targeted advertisements. Advertisement information is taken from data you explicitly provide on the Go Vacations Golf.com Web site, such as a flight origin or destination. No PII is used to deliver targeted advertisements.
Sharing Your Information
Go Vacations Golf.com does not sell or rent your PII to anyone.
Service Providers
To provide and process the services you request, Go Vacations Golf.com shares your PII with our authorized service providers that perform certain services or functions on our behalf. We only share information about golf tee times either reserved or purchased on Go Vacations Golf. Com. Our service providers need information about your golfer profile, as well as your credit card information, to process and confirm your golf tee time reservation. These service providers will disclose information about your golfer profile to hotel, airline, cruise, rental car, and other golf tee times suppliers whose products you have purchased. Like any other golf tee times agent, this information must be shared with our golf tee times suppliers to confirm your reservation and golfing preferences. Although Go Vacations Golf.com offers golf tee times products from hotel, airline, cruise, rental car, and other golf tee times suppliers that are reputable companies, we have not placed limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the information privacy practices of any golf tee time’s suppliers whose products you purchase on Go Vacations Golf. com. In addition, these golf tee time’s suppliers may also contact you as necessary to obtain additional information about your confirmed reservation.
Go Vacations Golf.com will occasionally share aggregated information with our service providers. This information does not contain any PII and is used to develop featured programs and content that will be of interest to our users and site visitors.
In the event that you make a new, or update an existing, golf tee time reservation by calling our toll-free number, a third-party service provider, as necessary, to respond to your request for customer service, may access your information.
Go Vacations Golf.com may contract a reputable third party to facilitate the distribution of survey, promotion, or sweepstakes programs. Upon completion of these projects, all information is returned to Go Vacations Golf.com.
Trusted Business Partners
In addition, we have partnered with various third-party Web sites to offer Go Vacations Golf.com golf tee time reservation services. These trusted third-party companies have added golf reservation sections to their Web sites in order to offer Go Vacations Golf provided reservation services. We will not share any of your PII with these trusted third-party companies, even if you register on Go Vacations Golf.com through their Web sites.
Our Obligations
Go Vacations Golf.com may be required by law to disclose information you have provided in obtaining our golf products or services. Go Vacations Golf.com may also disclose information against someone who poses a threat to Go Vacations Golf's interests (such as customer fraud) or whose activities could bring harm to others. In addition, it may be necessary for Go Vacations Golf to provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business.
Other Web sites
There are several places throughout Go Vacations Golf.com that may link you to other Web sites that do not operate under Go Vacations Golf.com’s information privacy practices. When you click through to these Web sites, Go Vacations Golf.com's information privacy practices no longer apply. We recommend that you examine the privacy statements for all third-party Web sites to understand their procedures for collecting, using, and disclosing your information.
Control over and access to your information
Go Vacations Golf.com believes that users and site visitors should have control over the collection and use of their PII. You have access to your information in the following areas of Go Vacations Golf. com:
Communications from Go Vacations Golf.com
Users will receive communications from Go Vacations Golf.com when they:
- Sign up to become an Go Vacations Golf user
- Request to update or close an account
- Purchase golf tee times
- Elect to receive Tee Time Tracker, golf tee times Arranger, Trip Guides, or other special promotional marketing communications
- Win a contest or sweepstakes
- Contact Go Vacations Golf.com with questions/suggestions
- Are asked to complete a survey about their experience on our site
Sign up to become a Go Vacations Golf user
When you sign up as a new Go Vacations Golf user, you will receive a "Welcome to Go Vacations Golf" e-mail. This e-mail contains your User ID and describes the benefits of using Go Vacations Golf.com for planning and purchasing golf tee times.
Purchase Tee Times
Each time you purchase golf tee times through Go Vacations Golf. com, or change or cancel a confirmed golf tee time reservation, you will receive confirmation of your golf tee times itinerary via e-mail. In the event that your golf tee times plans are disrupted because of mechanical, weather conditions, Go Vacations Golf.com may contact you to inform you of these disruptions and help you make alternative arrangements.
Elect to Receive Special Promotional Marketing Communications
As a registered Go Vacations Golf user, you will occasionally receive e-mails notifying you of special promotions or other golf news. Special promotional e-mails are intended to inform you of new or unique golf opportunities or special deals that are available on Go Vacations Golf. com. If you have purchased golf reservation services, you may also receive a Golf Guide e-mail that provides information about your destination, such as weather conditions, current events, or items of interest.
In addition, you will occasionally receive postal mail notifying you of special promotions or other golf news. You can unsubscribe from this postal mail service by either sending an e-mail with "unsubscribe" in the subject line to that includes your Go Vacations Golf.com e-mail address and street address or by following the instructions on the postal mail piece you receive.
Contests and Sweepstakes
You have the option of sending an e-mail to Go Vacations Golf.com requesting a change to the information you provided to us or to receive a copy of the information we have stored during the length of the contest or sweepstakes. We will make every reasonable effort to honor your wishes. Proof of identity is required.
Request Customer Support or Submit Questions/Suggestions
When you request assistance with viewing your itinerary, logging on to the Go Vacations Golf.com Web site, or accessing your account, we will respond to you via e-mail or telephone.
Surveys
To help us improve Go Vacations Golf.com and serve you better, from time to time we may e-mail surveys to you to learn more about your experience with our site. You are under no obligation to respond to these surveys, and you may unsubscribe from receiving them by following the unsubscribe instructions in any e-mail survey you receive.
Protecting Your Information
We want our users and site visitors to feel confident about using Go Vacations Golf.com to plan and purchase their golf tee times, so we are committed to protecting the information we collect. Go Vacations Golf.com has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Currently, Go Vacations Golf.com only stores the information you provide when registering to become an Go Vacations Golf user, create a golf tee times profile, purchase golf tee times, or use selected golf tee times tools such as Tee Time Tracker.
Our systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you send personal information to Go Vacations Golf.com over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.
- For Internet Explorer users: Click on the word "Subject" to verify that you are on the Web site www.GoVacationsGolf.com Click on "Issuer" to verify the site certification authority.
- For Netscape Communicator users: Click on "View Certificate" to verify that you are on the Web site www.GoVacationsGolf.com and to verify the site certification authority.
Changes to the Go Vacations Golf.com Privacy Statement
This Privacy Statement was produced and posted on Go Vacations Golf.com on August 1, 2004. Go Vacations Golf.com reserves the right to modify or amend this Privacy Statement at any time and for any reason. If there are material changes to this statement or in how Go Vacations Golf.com will use your PII, Go Vacations Golf.com will prominently post such changes prior to implementing the change.
Regardless of later updates, we will abide by the information privacy practices described in this Privacy Statement at the time you provided us with your information.
If you have questions about our Privacy Statement, please email us at info@GoVacationsGolf.com.
Contacting Go Vacations Golf.com
We want to make sure you have control over your online golf tee times experience as an Go Vacations Golf.com customer, from planning and purchasing your golf tee times to protecting your personal information.
Go Vacations Golf.com customer service golf tee times agents are ready to help with your Go Vacations Golf.com golf tee times concerns 24 hours a day, seven days a week. When you need help, use our e-mail at info@GoVacationsGolf.com. All e-mail receives a response within hours. You may also call 1 866-835-4900 during regular business hours to speak to a representative personally. Agents will address any questions or concerns you may have about your Go Vacations Golf.com tee time planning or purchases.
